Account service professionals are the waiters of the marketing restaurant.
How many times do you go to a restaurant when the service is bad? Think about it—you’re not just paying for the food; you’re paying for the experience. No matter how delicious that prime rib may be, if your waiter stinks, you probably won’t be back—especially if that was your first time at the place. Well, that’s pretty much the role of account services. We are the waiters. We greet you, find out what you need for your business and relay it back to creative so they can go create it. Creative— they’re the chefs who work wonders in the kitchen for a variety of marketing campaigns.
But us… we’re responsible for getting them the correct order. Do you need help with SEO? Brand awareness? Maybe you want to spruce up your website or create an app and take advantage of the ever-growing advantages of mobile. Well, we can do that for you.
As account service professionals, we learn your business, your clients and work with you to make a selection that suits you best. We ask questions to gauge your tastes and make recommendations for current and future projects. We take you through our menu of offered products and services (all made-to-order of course). And once we’ve nailed down your order, we bring it to the back of the house and let the creative process begin. But once your order is in, our job is not done. We take pride in leading you through the entire marketing experience with our agency. During your time with us, we check in with you. Both remotely and in-person, we work to make sure you’re kept abreast of your order’s progress.
In the back of this marketing restaurant, we’re juggling timelines, new information, and orders on top of orders on top of orders. We’re working with our creative team to make sure your needs are being effectively communicated. We’re staying up to date on trends and information that could be useful in helping you reach your customers. We take care of all of this so that you as a customer can relax and enjoy being creatively catered to. Once your order is complete, we hope to send you on your way beyond satisfied but hungry for more.
As account service specialists, we are the first interaction you have with an agency, and we want to make sure it’s a good one—start to finish. We make sure you receive, not only top quality creative work, but also top quality service. We help to build the experience that you’ll ultimately have and strive to keep you coming back.
So with that said, may we take your order?