Katy Thorbahn
Katy is one of Shiny’s original founders. With over 10 years of experience in financial services, she acts as Executive Sponsor for Clients, ensuring that they are delighted by the thinking and support they receive from the entire Shiny team.
Before Shiny Katy spent 15 years at Razorfish in Philadelphia first leading the Client Engagement team and then taking on full agency management responsibilities. Over her career she has led agency work for Clients including JPMorgan Chase, PNC Bank, Wells Fargo, College Ave Student Loans, Pfizer, and Johnson & Johnson.
Shannon Stevens
Shannon is one of Shiny’s original founders and continues to lead the overall creative vision for our Clients, leaning into his deep experience in financial services gleaned from over 15 years focused on the industry. Years before Shiny he worked at Razorfish where he first met and worked with Katy Thorbahn. From there he founded his own agency, essentia creative, which became the foundation from which Shiny was built. In his career Shannon has driven creative solutions for a range of Clients from JPMorgan Chase, Sallie Mae, Barclays, and Wells Fargo in financial services, to Expedia, Microsoft, and Ramada in other verticals.
In addition to his creative leadership at Shiny, Shannon is also the brand creator for two beloved restaurant brands: El Diablo Burritos and Hayworth & Finch. For both he created the overarching strategy, branding, and design, and happily for the entire team at Shiny, often brings new dishes to the office for us all to test.
Joe Johnson
Joe’s career has spanned over 30 years in Client Services and he has been with Shiny since its inception in 2015. As Director of Strategy Joe leverages his over 15 years of experience in financial services to help our team create ruthlessly customer-focused solutions that keep the needs and wants of our audience center stage. While at Shiny his thinking has driven business results for Clients across the financial services industry like Barclays, OneMain, JPMorganChase, Wells Fargo, Sallie Mae, and Iowa Student Loans.
Bryn Fetrow
Bryn brings her diverse background and talents to her role as Director of Operations, which includes overseeing our Project Management discipline to ensure all things run smoothly for our Clients. She joined Shiny in 2021 as Senior Account Director leading Client relationships, following her role as a Product Manager at AmeriGas. In her previous life she was a media planner, buyer, and analyst in the CPG and pharmaceutical space. All of which means she brings a fully rounded understanding of our Clients’ needs and challenges having worked in media, creative, and product management.
Jason Termini
Jason joined Shiny in 2025 bringing his passion for building smart, strategic, and visually impactful work to bear for all Shiny’s Clients. As Creative Director Jason leads our Creative team in the development of solutions that break through customer indifference and ensure our Clients’ brands stand out.
Jason has over five years of financial services experience, including his time prior to Shiny working at Vanguard as Design Strategist. Outside of financial services he’s created work for a range of Clients including Comcast Xfinity and Pfizer.
John Avondolio
John is one of Shiny’s original founders. From that start in 2015 until his retirement in 2022, John led the Client Engagement and Strategy functions through which he leveraged his prodigious experience in financial services and other industries.
While he’s now technically retired, it’s not surprising for us to tap John for Client engagements where we can leverage all the experience gained throughout his career leading Clients like PNC Bank, JPMorganChase, AT&T, Expedia, and Pfizer.
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